Using Email Address Formats as Usernames for SMTP Authentication
Summary: This article explains how to configure systems that require email address formats for usernames when using DuoCircle's SMTP services. This method is specifically for SMTP sending and does not apply to our Outbound API.
Applicability
This solution is applicable only for SMTP sending services and is not supported for Outbound API usage.
Problem
Some applications require usernames to be in the format of an email address, which may not align with the standard formatting of DuoCircle credentials.
Solution
For systems that require an email address format for the username, users can append @outbound.mailhop.org
to their regular DuoCircle username. This modification allows the application to recognize the username as an email address.
Steps to Implement:
- Modify Username: Add
@outbound.mailhop.org
to your existing DuoCircle username.
Example: If your original username isuser123
, modify it touser123@outbound.mailhop.org
. - Authentication Process: During the SMTP authentication process, the
@outbound.mailhop.org
suffix will be automatically removed from the username before checking for authentication. This ensures that the authentication process remains secure and effective, while accommodating the format requirement.
Note: This solution only works for SMTP sending. It does not apply to our Outbound API (api.outbound.mailhop.org
), where usernames must adhere to the standard formatting specified for API usage.
Conclusion
Using the method described above, systems requiring an email-formatted username can effectively integrate with DuoCircle’s SMTP services, ensuring compatibility and functionality.
Support
For further assistance or if you encounter any issues, please contact our support team