Setting up DuoCircle Outbound SMTP Service
Summary
This article guides users through configuring their DuoCircle Outbound SMTP service. It provides the necessary settings for updating mail clients, offers troubleshooting tips, and includes relevant related resources.
Objective
Learn how to configure your DuoCircle Outbound SMTP service and ensure your mail client is set up to send emails correctly.
Introduction
Welcome to DuoCircle! Now that your account is set up, the final step is configuring your mail client or device to send email via DuoCircle’s Outbound SMTP service. This guide provides the settings and steps you need to start sending emails.
Prerequisites
- Access to your DuoCircle account.
- Email client or device ready for configuration.
- Credentials for your DuoCircle SMTP service (username and password).
Step-by-Step Instructions
1. Configure Your Mail Client:
Open your email client and locate the settings to configure the outgoing SMTP server.
Replace the current settings with the following:
| Setting | Value |
|---|---|
| Outgoing SMTP Server | outbound.mailhop.org |
| SMTP Port | 25 (default), 2525, or 10025 |
| SMTPS (SSL/TLS) | 465 (default), 587, or 10465 |
| Username | Your Username |
| Password | Your Password |
| Authentication Type | Basic ("Auth", "Login", "Password") |
| Use SSL/Encryption | Yes (recommended) |
2. Add SPF Records:
If you are using SPF records, ensure you add include:outbound.mailhop.org to your SPF record for proper email authentication.
3. Start Sending Mail:
After completing the configuration, you are now ready to send emails through DuoCircle’s Outbound SMTP service.
4. Troubleshooting Authentication Errors:
Issue: Errors authenticating with SMTP.
Solution: Ensure that you are using your SMTP username, not your email address, along with the correct password as configured in DuoCircle’s system.
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Additional Help
If you still have problems or further questions, feel free to contact us or send an email to support@duocircle.com.
If you have DuoCircle's Advanced Threat Defense, you also benefit from protection from phishing attacks for all your emails.